This Privacy Policy explains how Deal Verse Mall collects, uses, stores, and shares personal information when you visit dealversemall.com, make a purchase, contact us, or otherwise use our services.
1. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Personal and Contact Information
This may include your name, billing address, shipping address, email address, telephone number, and other information you provide during checkout or when contacting customer support.
Order Information
We may collect information about the products you purchase, order value, payment status, shipping method, order history, returns, refunds, and customer service communications.
Payment Information
Payments are processed by third-party payment providers. We do not directly store complete credit card numbers. Payment providers may collect and process payment details according to their own privacy policies and security practices.
Device and Website Information
We may automatically collect information such as your IP address, browser type, device type, operating system, referring website, pages viewed, time spent on the website, and interactions with our store.
Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, analyze website activity, prevent fraud, and improve advertising performance.
2. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Send order confirmations and shipping updates
- Provide customer support
- Process returns, exchanges, and refunds
- Detect suspicious transactions or fraud
- Improve our website, products, and services
- Measure website performance
- Personalize the shopping experience
- Send promotional communications where permitted
- Comply with legal and regulatory obligations
3. How We Share Personal Information
We may share information with service providers that help us operate our business, including:
- Shopify and ecommerce service providers
- Payment processors
- Warehouses and fulfillment partners
- Shipping and delivery companies
- Customer support providers
- Website analytics providers
- Advertising and marketing platforms
- Fraud prevention and security providers
- Professional advisers and legal authorities where required
We only share information reasonably necessary for these providers to perform their services.
We do not sell personal information for money. However, some advertising or analytics activities may be considered a sale, sharing, or targeted advertising under certain privacy laws.
4. Advertising and Analytics
We may work with third-party platforms to understand website activity and display relevant advertising. These platforms may use cookies or similar technologies to collect information about your visits to our website and other websites.
You may be able to manage advertising preferences through your browser, device settings, cookie banner, or the privacy controls offered by the relevant advertising platform.
5. Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill orders
- Maintain business and tax records
- Resolve disputes
- Prevent fraud
- Enforce our agreements
- Meet legal requirements
Retention periods may vary depending on the type of information and the reason it was collected.
6. Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Restrict or object to certain processing
- Withdraw consent
- Request a portable copy of your information
- Opt out of certain advertising or data-sharing activities
- Appeal a decision relating to a privacy request
To submit a privacy request, contact us at elias-hale42@outlook.com.
We may need to verify your identity before completing a request.
7. Email Marketing
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.
Even after unsubscribing from marketing messages, you may still receive transactional emails relating to orders, shipping, refunds, or account security.
8. Children’s Privacy
Our website is not intended for children under the age required to provide valid consent in their jurisdiction. We do not knowingly collect personal information directly from children.
If you believe a child has provided personal information to us, please contact us so we can review and delete the information where appropriate.
9. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
10. International Processing
Our service providers may process information in countries other than the country where you live. Privacy and data protection laws may differ between jurisdictions.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes to our business, services, technology, or legal obligations. The updated version will be posted on this page with a revised “Last updated” date.
13. Contact
For privacy questions or requests, contact:
Deal Verse Mall
Email: elias-hale42@outlook.com
Website: dealversemall.com